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Sound card damaged

April 13, 2005


I came back from tour yesterday in the evening taking a SAS flight from Oslo to Bergen. Today I discovered that my MOTU828mkII sound card has been broken in spite of being mounted in a very solid North flight case. I don’t know how the SAS crew managed to do it they must have been deliberately jumping on the flight case and throwing it around.

When I called them today they of course do not feel any responsibility and say that as loing as it’s not the case itself that’s broken they won’t cover it and i’ll have to turn to my travel insurance. No apolopy no question how it was packed out of consern for how it might have happened and what could have been done to avoid it no “I’m sorry”.